Officer, Communications, Institutional & Strategy

THE PEW CHARITABLE TRUSTSOfficer, CommunicationsInstitutional and Strategy CommunicationsThe Communications department supports leaders at all levels of the institution to promote project and campaign efforts, inform key audiences, and protect and advance Pew’s reputation. The department provides a comprehensive range of communications services for all programmatic and administrative units and Trusts-operated projects. Our in-house expertise includes: strategy and message development; editorial support; design and creative services; media event planning; digital and video production; and social media. The unit oversees all communications policies, guidelines, and processes to ensure production of the highest quality work and effective stewardship of Pew's resources. Position OverviewThis role requires an exceptional writer and strong strategic thinker who can turn communications insight into strategic action, translating audience insights, performance data, policy context, and program priorities into more adaptive communications decisions. This position reports to the Director, Strategy, Insights, and Operations, works closely with the SVP, Communications, and partners with digital and analytics colleagues to ensure that data and audience signals inform strategy, planning, messaging, and learning.This role is based in Pew’s Washington, DC office, and participates in Pew’s hybrid work program with core days in the office and the flexibility to telework the remaining days. Staff also enjoy four telework “flex weeks” per year. Responsibilities     Serve as a strategic communications partner across insight-driven communications, strategic planning, writing and content development, measurement and learning, and cross-functional collaboration.Collaborate with digital and analytics colleagues to interpret performance data, help connect initiative goals to meaningful key performance indicators (KPIs), and use ongoing measurement to refine messaging and strategy.With digital and analytics teams, synthesize engagement data, user behavior, and feedback loops to identify what narratives are gaining traction, where gaps exist, and how messaging, format, channel, and distribution choices can be refined for greater effectiveness.Partner with manager to integrate insight into planning cycles across the department, ensuring that audience data and insights inform editorial priorities, narrative development, and distribution strategies from the outset.Work with Communications colleagues to translate complex, technical research into accessible, engaging messaging tailored to specific audiences, including policymakers, partner organizations, expert communities, internal leadership, and other priority audiences.  Partner with researchers, subject-matter experts, and communications colleagues to identify the most compelling narratives, policy implications, audience needs, and communications opportunities.Help connect prog...