Outbound Caller Specialist

About the Role

• High-volume outbound calling to drive bookings and revenue
• Reach out to new leads, past customers, and unsold estimates
• Book service appointments for plumbing, HVAC, and drain cleaning
• Work in a fast-paced, results-driven environment

Key Responsibilities

• Make consistent outbound calls daily
• Follow up on leads and previous service opportunities
• Re-engage past customers and generate repeat business
• Educate customers on services and create urgency
• Handle objections and confidently close bookings
• Accurately log notes and updates in the system
• Meet or exceed daily and weekly performance targets

Requirements

• Proven outbound sales or call center experience
• Experience in HVAC, plumbing, or home services (preferred)
• Strong communication and persuasion skills
• Comfortable handling rejection and staying motivated
• Organized, reliable, and results-driven

What We Offer

• Competitive base pay + performance-based incentives
• Consistent lead flow
• Growth opportunities within a fast-growing company
• High-energy, team-oriented environment

If you're dependable, hardworking, and enjoy staying busy, we'd love to have you join our growing team! Be part of a company where your work makes a difference and there are opportunities to grow.