Own Brand Specialist: Residential Trade and Commercial
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.Ferguson is actively hiring an Own Brand Specialist to support our very successful Own Brand Division.Location: This role is approved to be Remote anywhere in Texas or OklahomaPosition SummaryIn this role, you will serve as the product expert resource on Own Brand initiatives for all Plumbing and Mechanical Pipe, Valves, Fittings, etc.You will focus on training, product communication, onboarding, sales mentoring, and product resource support.You will also focus on revenue generation by working with Our Brand Operating Companies, as well as, Ferguson district leaders, influencing and directing activities that drive Our Brand product sales are critical to this role's success.Job ResponsibilitiesProduct Sales Performance Analytics and Recommendations: Conduct thorough and insightful product sales performance analytics, identifying trends and opportunities to optimize sales growth and revenue generation. Make strategic recommendations to capitalize on market opportunities.Drive Share Gain and Ensure Compliance: Lead efforts to increase market share and ensure strict adherence to compliance activities within the Customer Groups. Implement robust strategies to mitigate risks and maintain regulatory compliance.Pricing Guidance and Support: Provide expert guidance and direct support for pricing needs, including analysis of market prices and core contracts. Develop pricing strategies that enhance profitability and competitiveness.Customer Service Support: Oversee customer service operations, handling warranty issues and customer complaints with a focus on delivering exceptional service and maintaining high customer satisfaction levels.Our Brand Training Coordination: Identify training requirements for the brand team and coordinate all training initiatives with corporate trainers. Foster a culture of continuous learning and skill development.New Product and Program Launch Execution: Take charge of implementing successful new product and program launches. Collaborate with cross-functional teams to ensure flawless execution and measure the succe...