roller

Partnerships Development Manager

Austin, Texas, United StatesFull timeManagerPosted 2 days ago
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About ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few! At the heart of ROLLER is our team — which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!    About the Role We are seeking an experienced and driven Partnerships Development Manager to join our team at ROLLER. This is a hybrid role, requiring 2 or more days onsite each week in our Austin office. You will be responsible for nurturing and expanding our partner ecosystem, acting as the main point of contact for our partners, and driving strategic initiatives that strengthen these relationships. To succeed in this role, you will need a deep understanding of the leisure and attraction industry, as well as our partners’ goals, products, and technology. Initially, you will own the strategy and execution for 1–2 partner categories, expanding over time to 3–5 as the ecosystem grows.  If you excel in relationship management, think strategically, and are passionate about building mutually beneficial partnerships, we’d love to hear from you. What You'll Do   Lead the strategy and execution for your assigned categories.  Act as the primary point of contact for partners, providing exceptional support and fostering strong, collaborative relationships. Screen inbound partner inquiries and assess potential partnership opportunities, involving senior team members when necessary. Develop and maintain streamlined processes for partners to access information and support, ensuring a seamless experience. Collaborate with referral and integration partners to drive mutual success and growth. Support sales initiatives by managing and promoting hardware packages to new and existing customers. Develop strategies that enable partner-led sales and maximize revenue potential. Maintain accurate, up-to-date partner data in Salesforce to track interactions and progress.  Use Salesforce data to monitor partner performance and guide strategic decisions. About You   3+ years of Go-To-Market (GTM) experience, with at least 1 year focused on partnership development. A bachelor’s degree in Business, Marketing, or a related field, or have equivalent wo...