Patient Access Senior Consultant

Make a difference. Be happy. Grow your career.

THE ROLE

The Patient Access service line is responsible for selling, creating, and delivering solutions and professional services to meet client needs. With mentorship from their direct supervisor, the Senior Consultant will work closely with healthcare providers on financial and operational improvements. Through thoughtful and excellent communication, the Senior Consultant is responsible for achieving engagement milestones, producing quality deliverables, supervising and training junior colleagues, as well as contributing to SAS solutions.

KEY RESPONSIBILITIES

A Senior Consultant will be responsible for, but not limited to:

• Overseeing daily execution of project initiatives while simultaneously providing guidance and support to junior colleagues
• Producing data-driven outcomes, summaries, and recommendations by leveraging reports and dashboards from internal and client sources (e.g., data warehouses, industry benchmarks, and internal methodologies)
• Guiding and reviewing data analysis to identify areas of opportunity and develop proposed solutions to healthcare providers, including acute, surgical, and ambulatory settings
• Delivering solutions to clients based on proven Nordic SAS methodologies in multiple aspects that enhance patient access to care, including provider schedule templates, pre-arrival workflows, referral orders, patient satisfaction, financial clearance, and process automation
• Displaying creativity and critical thinking in solving problems, and quickness to comprehend new analysis techniques
• Operating simultaneously as resourcefully independent and a collaborative team member
• Developing detailed financial analysis, statistical reports, resourcing assessments, visualizations, and presentations for both the internal team and client review
• Facilitating the growth and development of less experienced team members by teaching them the technical tools and operational knowledge of the practice area and providing opportunities for them to take ownership of certain aspects of the project
• Influencing the actions and opinions of others in the desired direction while exhibiting judgment in leading others to worthwhile objectives
• Maintaining a high level of integrity
• Independently owning key engagement workstreams with minimal oversight, such as:

• Developing and updating related work plans, issue logs, status reports, and related initiative trackers
• Creating high-quality internal and client-ready deliverables such as agendas, presentations, analytics, and actionable next steps
• Producing high-quality written communication and exhibiting high-level verbal presentation skills
• Reviewing and validating conducted analyses and client deliverables before submission
• Leading teams and initiatives to completion, achieving engagement results, including financial net revenue and operational improvements, if applicable
• Conducting client interviews and facilitating client...