Patient Billing Specialist 2

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.  We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.Meet the team:The Billing Team plays a critical role in ensuring accurate, compliant, and efficient billing operations across Germany and the wider EMEA region. Operating in a dynamic and fast-paced environment, the team collaborates closely with internal stakeholders and external partners to deliver high-quality service and continuously improve processes. The Patient Billing Specialist II is an experienced individual contributor who plays a key role in executing and supporting billing operations, resolving complex billing inquiries, ensuring compliance with internal policies and payer requirements, and contributing to process improvement initiatives.Where you come in:Review customer account setups to ensure billing activities are performed accurately and efficiently.Process and validate billing transactions in accordance with company policies, payer requirements, and local regulations.Perform quality control of internal order processing and identify discrepancies requiring correction or follow-up.Investigate and resolve billing-related inquiries and discrepancies in collaboration with internal teams and external business partners.Support the collections team by researching and resolving payer invoice queries.Build strong working relationships with cross-functional teams to ensure an excellent operational and customer experience.Contribute to process improvement initiatives by identifying opportunities to enhance efficiency, quality, and operational effectiveness.Maintain accurate documentation and ensure compliance with established procedures and quality standards.What makes you successful: Experience in patient billing, invoicing, healthcare administration, finance ...