Patient Safety & Risk Management Manager

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience.  Some of our offerings include:Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute Annual incentive bonus plan based on company achievement of goalsTime away from work including paid holidays, paid time off and volunteer time offProfessional development courses, mentorship opportunities, and tuition reimbursement programPaid parental leave and adoption leave with adoption financial assistanceEmployee discount programJob Description Summary: The Patient Safety & Risk Manager provides positive leadership and management for the overall Spira Care Risk Management Program. The incumbent develops and maintains systems within Spira Care to detect, monitor, prevent, organize, measure, investigate, report, and manage patient adverse events, malpractice claims, incident reports, and other indicators of potential patient harm in support of organizational efforts to mitigate and reduce risk across Spira Care and each of its Care Centers. This role operates with minimal direction and may provide guidance and oversight to an Enterprise Risk Management analyst role.Job Description: Conducts thorough internal reviews in partnership with leaders to effectively respond to patient grievances/complaints, safety concerns, high risk incidents, and compliance issues to mitigate potential risks associated with both systems and individualsImplements, deploys and manages Spira Care’s incident reporting platform, partnering with cross-functional teams to ensure successful oversight of risk management activities, decision-making, review and assessment of risk management reportsMaintains and updates records and generates reports to support the Spira Care risk profile and enterprise risks that may impact the organizationPromotes the incident and events reporting processes by educating the Spira Care Centers about reporting methods and strategies and facilitating stakeholder understanding and usage of reporting mechanismsProactively evaluates areas of organizational risk based on Spira Care’s internal assessments and external benchmarking, and implements strategies and policies that promote patient, visitor, and staff safetyDevelops trending and reporting tools to identify opportunities for organizational improvement and facilitates the development and implementation of prevention initiativesDirects the investigation of all potentially compensable events (preventable adverse events)Establishes a process for receiving, documenting, and tracking evaluative data on all program audits, evaluations, internal investigations, complaints and risk analyses and provides trend data to inform KPI effortsEstablishes and updates Spira Care’s Risk Management Plan and patient safety program annually and thr...