Patient Services Rep - Registration (Onsite - Kona, HI)
About Us:Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.This Job is ONSITE in Kona, HI About this position:Location: 78-6831 Ali‘i Dr #422, Kailua-Kona, HI 96740Required Schedule: Multiple shifts available: Day, Evenings, weekdays, weekends and holidays. Flexibility required.Hourly Payrate: Varies by shift and experienceJOB DESCRIPTION SUMMARY:The Patient Services Rep - Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations.ESSENTIAL JOB FUNCTIONS: Exceed productivity standards as outlined by business lineComplete patient registration (post clinical triage of patient) by obtain and verify health plan coverageAccurately document patient demographics and health plan informationSupport access registration, insurance verification and authorization functionsContact physician offices and/or payers for follow-up on eligibility and authorizationsMaintain quality scoring and accuracy on all accounts workedAbility to work independently and make responsible decisionsCompletes timely follow-up on assigned accounts to ensure no cash lossDemonstrates the ability to prioritize work with minimal oversight to meet outlined goalsActs as a knowledge resource for team membersHigh level understanding of client host system functionsClearly documents actions tak...