Payroll Specialist
ABOUT ARKETA
Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses, whether online, in-person, or both.
With Arketa, studios can manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint. We've raised $15M in Series A funding and are growing quickly. It's a unique moment to join us. We're building a category-defining company in a fast-moving space, and we're looking for a leader who is excited to help shape what world-class partner support looks like in the wellness category.
ABOUT THE ROLE
We’re hiring our first Payroll Specialist to help build and scale payroll onboarding and support at Arketa. This is a unique opportunity to join at the ground floor of a new product area and play a critical role in shaping the customer experience from day one. You’ll work across onboarding, implementation, and ongoing support, helping customers successfully adopt payroll while navigating the complexity that comes with a fast-moving, early-stage environment. This role is ideal for someone with strong payroll expertise who enjoys solving messy problems, building processes as they go, and creating a better experience for customers over time.
WHAT YOU'LL DO
CUSTOMER ONBOARDING
- Guide customers through the setup and onboarding of Arketa Payroll.
- Help customers collect and enter payroll, tax, banking, and employee information.
- Support customers migrating from another payroll provider.
- Ensure customers are prepared to successfully run their first payroll.
- Coordinate with our payroll partner and internal...