People Operations Manager
ABOUT THE ROLE
As People Operations Manager, you'll own the day-to-day execution of People Operations end to end: onboarding and offboarding, HRIS and data integrity, benefits administration, compliance, and the operational backbone behind performance cycles and culture programming.
This is a highly hands-on, execution-first role. You'll be the person employees go to with day-to-day questions, the person who catches a compliance gap before it becomes a problem, and the person who makes a new hire's first two weeks feel effortless.
This position is contract-to-hire for an initial 4-month contract term, with conversion to full-time employment contingent on performance and business need. Compensation is structured at a $100,000 - $120,000 annualized rate, depending on experience; the contract-period rate will be prorated accordingly. Conversion timing and terms will be confirmed with the People team prior to offer. Hybrid in Boston preferred.
WHAT YOU'LL OWN
Onboarding & Offboarding
- Run end-to-end new hire onboarding logistics: offer letters, background checks, equipment provisioning coordination, account setup, and first-week scheduling.
- Own the offboarding process, including exit logistics, final pay coordination with TriNet, equipment return, and access revocation checklists.
- Continuously improve onboarding/offboarding workflows so they scale cleanly as headcount grows.
HRIS & People Data
- Serve as the day-to-day owner of TriNet and Leapsome data hygiene — org charts, comp records, employment changes, and reporting lines stay accurate and current.
- Process employee lifecycle changes (promotions, transfers, terminations, leaves) accurately and on time.
- Build and maintain recurring People metrics reporting (headcount, attrition, time-to-fill, DEI, engagement) for leadership and board materials.
Benefits & Compliance
- Administer benefits enrollment and day-to-day employee questions in partnership with TriNet, including open enroll...