People Operations Partner

About Us_
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. 

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit. 

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what. 

THE ROLE_

// As Masabi moves into its next stage of growth, we’re building the foundations that help our teams do their best work and grow with us.

This role is about shaping how People Operations supports that journey. You’ll bring clarity, care and consistency to the employee experience, from onboarding and everyday support through to people programs, systems and the moments that matter most.

You’ll own the day-to-day running of People Operations end-to-end, from onboarding and employee queries through to core programs, compliance, payroll inputs, systems and vendor coordination, helping everything run smoothly and without unnecessary friction.

This role sits at the intersection of strong HR fundamentals and operational thinking. You’ll be hands-on, trusted to improve workflows, build better ways of working and reduce manual work over time using systems, data and automation where it makes sense.

This is a builder role for someone who enjoys spotting what feels unclear, repetitive or overly manual, and turning it into somethi...