People Programs Manager

Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in...How you’ll help us achieve it  We've built a Cross-Departmental Rotation Program, an Undergraduate Internship Program, and a growing number of Short Term Assignment (STA) and Long Term Assignments (LTA) deployments across our Opcos.  These programs exist and are working well, and now, we’re looking for someone to own them fully by re-designing, improving, and scaling them as Wave grows. This is a role for someone who is organized and structured, but also thinks about the people's experience behind every process. You'll be the person who makes sure rotators are set up for success, interns have a meaningful experience, and employees on assignment are thriving. What you'll own Rotation Program Run end-to-end cohort management for our Cross-Departmental Rotation Program across SN, CI, The Gambia, and new markets as we expand Manage the full cycle - role canvassing, applications, interviews, onboarding, monthly check-ins, evaluations, and outcomes Maintain scoring consistency and fairness across cohorts Continuously improve the program based on feedback and what the data tells you Internship Program Own our Undergraduate Internship Program across Opcos - from department liaison and hiring, through onboarding, guardian management, and offboarding Make the intern experience genuinely great - immersive, structured, and worth their time Track and report on productivity impact and intern feedback STA & LTA Deployments Help make assignments something people actually want - from offer alignment and benefits, to deployment logistics and check-ins Work with People Partners in ensuring employees on assignment are properly supported and that we're applying policies consistently across markets Flag gaps, edge cases or policy questions early and propose solutions Program Design & Improvement Keep program guidelines current and documented Identify new program opportunities and own the expansion of existing programs as they grow eg; new levels, new markets, new cohort structures&...