People Systems & Automation Specialist

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

THE MISSION

Our People Team exists to build Relay into a company high-performing, ambitious people actively choose and a place where they do career-defining work.

We are hiring a People Systems & Automation Specialist to build the technical infrastructure that makes that possible at scale.

This is a 12-month contract. The mandate is clear: automate the automatable, streamline the rest, and leave the People team operating at a fundamentally different level of efficiency. If there is still meaningful work to do at the end of the year, we can consider contract extension or potentially a conversion to full time.

The Problem Statement

Right now, our People tech stack is fragmented. Data lives in multiple systems with limited connectivity, manual handoffs fill the gaps, and there is no single source of truth for People data. That is the problem this role exists to solve. Not by adding process, but by eliminating it.

WHAT YOU'LL BE DOING

The primary areas of ownership in this role include, but are not limited to:

Process Mapping & Automation Strategy

- Map every People process end-to-end: Onboarding, offboarding, employee changes, benefits enrollment, performance cycles, etc, and document the current state with clear eyes.

- Identify what can be fully automated, what needs a human in the loop/lead and why, and what is manual today only because no one has built the solution yet.

- Build a prioritized automation roadmap and own delivery against it.

- Evaluate workflow automation and integration platforms, make a recommendatio...