People Systems Lead - US (12-month FTC)

Who we are Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.Typeform is fully remote by design. For this role, we can hire candidates based in the ET Timezone in the US. About the Team At Typeform, our People Systems, Analytics & Operations team builds and operates the systems, data, and processes that power the employee experience at scale. We’re a globally distributed team responsible for ensuring that our People infrastructure—from HR systems to lifecycle operations—runs reliably, efficiently, and with a strong focus on employee experience. About the Role We’re looking for a People Systems Lead who brings a strong systems-thinking mindset to People Operations. This role goes beyond executing processes—you will analyze, optimize, and evolve how our People operations work end-to-end. You’ll connect workflows, systems, and employee experience, identifying opportunities to simplify processes and leverage automation to scale effectively. You’ll play a key role in ensuring our People infrastructure is not only reliable, but continuously improving as we grow. This is a hands-on role with high visibility, where you’ll contribute to both operational excellence and process design across the employee lifecycle.Please note that this position is for an initial 12-month fixed term contract. Things you will do: Analyze, design, and improve People processes Map and evaluate end-to-end People processes, identifying inefficiencies, risks, and opportunities for simplification Redesign workflows to improve scalability, reduce manual effort, and enhance employee experience Partner with People Systems to translate process improvements into system enhancements and automation Take a structured, systems-level approach to problem solving, understanding upstream and downstream impacts Operate and improve People systems Ensure HRIS (HiBob) reflects well-designed processes—not just accurate data—by continuously improving workflows, fields, and automation Support system updates, configurations, and workflow enhancements Identify gaps across processes and systems, and drive improvements that combine process redesign and technology enablement Ensure data quality and operational rigor Own data accuracy across People systems, ensuring compliance and audit readiness Support reporting and data validation in partnership with People Analytics and Finance Contribute to building trust in workforce data through consistent, reliable operations Enhance employee experience through operations Act as a primary point of contact for employee inquiries, delivering clear, timely, and high-quality support Identify friction points in the employee journey and drive improvements Build simple, scalable...