Personal Banker II

Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy.  UMB’s branches offer many opportunities to expand your financial education & grow your career within Consumer banking and UMB.  We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers.  Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience.Just as you’ll play an important role in achieving UMB’s business objectives, we’re committed to helping you achieve your own goals. As a Personal Banker, you’ll receive extensive training on UMB’s products and services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise.How you will spend your time:Asking personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions that will meet their needsIndividually creating and managing a successful loan pipeline with strong closing conversions by focusing time and efforts on prospecting and cross-selling home equity loans and lines of credit, unsecured personal loans, auto loans and mortgage referralsCreating sales opportunities and growing UMB's customer base by applying keen product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcingLearning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards. Challenging your daily key performance metrics to elevate personal goals, while balancing competing priorities and providing the unparalleled customer experienceOther duties as assignedWe’re excited to talk to you if:You have a HS Diploma or equivalentYou have two years of retail banking sales experience or other relevant experience You have reliable transportation and ability to work branch hours, including weekends and some evenings  You have the ability to obtain a NMLS registration within 90 daysYou have the ability to learn products, services, and procedures quickly and accuratelyYou have basic math skills and ability to problem solve while operating within established risk parameters/tolerancesYou have demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions, and listen to establish trust and build lasting relationshipsYou have strong business development capabilities for proactively growing your own personal book of business by successfully using camp...