Physical Security Intelligence Operations Analyst

Role Summary/Purpose:The Physical Security Intelligence Operations Analyst(s) will provide a critical support function as a member of the Joint Security Operations Center (JSOC) team in ensuring the safety and security of Synchrony personnel and assets. Analysts will work closely with members of the Crisis Management, Security Investigations, Security Intelligence, Executive Protection,  Facilities, Human Resource and Fraud Teams.This is a Hybrid Role, which will require spending 2-3 days per week onsite.Essential Responsibilities:Collect and research intelligence from a wide range of sources, including open-source intelligence (OSINT), social media, internal databases, dark web monitoring, proprietary fraud platforms, law enforcement reports, and vendor threat feeds.Utilize multiple data sources (e.g., Fraud query-based tools, Neo4j, Lexis, Aperio) to acquire data and reports for analysis and investigative leadsServes as the main point of contact for the intake and escalation of all physical security and crisis management issues.Support threat intelligence collection and triage internal systems to detect fraud.Provide enhanced security monitoring, analyze collected data, audit findings and security procedures, and provide briefings to Synchrony’s security management team for appropriate response.Responsible for monitoring a variety of crisis, threat intelligence and fraud detection tools to assess impacts to the business and disseminate information rapidly to our leaders for further action and response.Provide effective and efficient processing of all information relevant to the security operations business.Responsible for tracking and logging all security events in our security incident management system.Generate and provide access control reports to different departments throughout Synchrony for auditing and investigations.Monitor and manage the physical security request management system.Responsible for monitoring all Synchrony Data Center physical security operations.Provide physical security support for Investigative teams, Crisis Management events, Intelligence team taskings related to threats against Synchrony assets and personnel.Provide leverage to Human Resource in regards to investigationsCoordinate guard response to events as necessary through the contract guard manager.Coordinate maintenance repair requests on security technology.Prepare and disseminate metric reports on physical security and crisis management data.Conduct quality assurance and review of security technology and procedures.Conduct audits on access control operator actions that consists of cardholder access, technology controls, alarm activity and acknowledgementsMonitor media and weather-related events for incidents potentially impacting Synchrony and act as point of contact for crisis management and security related incidents and activate teams as appropriate.Documentation and maintenance of JSOC and guard proceduresProvide remote oversight of the employees ...