Practice Architect - Capability Development
Our MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.Who We AreIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Job SummaryKey ResponsibilitiesCapability Development StrategyDevelop and execute the capability development strategy and enablement programs for Professional Services, Customer Success, and strategic delivery partners across the Cortex & Cloud portfolio.Build scalable programs that continuously improve technical proficiency, delivery consistency, consultant readiness, and adoption of COE methodologies.Drive organizational readiness for new products, AI capabilities, automation initiatives, and service offerings.Establish long-term capability roadmaps aligned with business priorities and evolving customer needs.Technical Enablement & TrainingDeliver hands-on technical enablement sessions, including workshops, labs, and real-world deployment scenarios.Conduct brown bag sessions, deep dives, and office hours to reinforce learning and address partner challenges.Develop role-based enablement paths for partner consultants, architects, and delivery leads.Lead technical workshops, boot camps, instructor-led training, hands-on labs, office hours, mentoring sessions, and knowledge-sharing forums.Support onboarding and continuous development of consultants throughout their career progression.Strategic Field Engagement & CoachingParticipate in strategic customer engagements, pilot deployments, and new service introductions where coaching and consultant development provide the greatest organizational valueMentor consultants during customer engagements to strengthen technical execution, consulting skills, and customer interaction.Identify opportunities to improve consultant effectiveness through real-world coaching and practical experience.Support strategic partners through co-delivery engagements, ensuring adherence to COE standards and...