Principal IAM Engineer
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers and supports pioneering technology solutions that connect, enable and inspire the HBS community to educate leaders who make a difference in the world. Visit our website for more information: http://www.hbs.edu/information-technology/about-us. Job Summary: Are you a collaborative, hands-on leader energized by driving technical excellence, vendor management, and operational strategy? Do you have a passion for overseeing advanced computing services and ensuring best-in-class system integrity, security, and reliability? If so, consider joining our team! HBS IT seeks a Principal IAM (Identity and Access Management) Engineer to provide operational leadership and service management for our identity and access technology platforms. This role collaborates in the design, development, testing, delivery, and support of high-quality and innovative services. As both a strategist and contributor, you’ll partner with HBS colleagues and vendor staff to deliver high-impact solutions that advance the School’s mission. The ideal candidate will be an agile self-starter who navigates ambiguity with focus and clarity. You are an effective communicator who builds strong stakeholder relationships, and a strategic problem-solver with service management and service experience. Job-Specific Responsibilities:Serve as Service Owner and Technical Oversight Lead for HBS identity and access management platforms, providing technical leadership and accountability for operational excellence, system administration, and continuous improvement Define and execute the long-term strategic roadmap for the IAM ecosystem, aligning technology capabilities with institutional priorities Provide technical leadership on design, advanced support, troubleshooting, process improvement, and documentation Lead the full IAM service lifecycle, from strategy and design through implementation, optimization, and ongoing support, while evaluating business and risk implications Translate complex problems into clear, detailed requirements for engineers and end-users Build and maintain partnerships with IT colleagues, HBS Partners, Managed Service Providers (MSP), and vendors to support enterprise goals and high-quality service delivery&...