Principal Program Manager, Core Transfer Experience

Job Description:At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.About the Role:Remitly is looking for a Principal Program Manager to own the operating rhythm of the Core Transfer Experience (CTX) organization. CTX owns the end-to-end consumer remittance journey — the home screen, the send flow, recipient and payment setup, and the post-submit experience — across multiple squads in Seattle, Vancouver, and Kraków. Nearly every customer who sends money with Remitly moves through what this org builds.Reporting to the GM of Core Transfer Experience, you will design and run the operating system that keeps a distributed, multi-site product organization aligned and moving: the meeting cadence, the goal-tracking system, the executive communications, and the cross-squad programs that no single squad owns. You will also be the GM's closest operational partner, ensuring her attention lands on the decisions that need her and that commitments made in leadership forums are carried through.This is an ownership role, not a coordination role. You will hold Directors to commitments, escalate on the GM's behalf, and make judgment calls about what reaches her and what you resolve yourself. Success looks like leaders coming to you before they come to her.You Will:Own the CTX operating cadence end to end — leadership team meetings, weekly check-ins, monthly demos, monthly goals reviews, and operational excellence reviews — including agendas, pre-reads, decision capture, and the follow-through that makes each cycle sharper than the lastRun the org's goal-setting and tracking system across a large portfolio of org-level goals, partnering with squad leads on status and surfacing slippage early enough to change the outcomeLead cross-squad programs that span multiple teams and have no natural owner, from launch readiness through organizational change initiatives, driving each to a committed dateProduce executive communications on behalf of the org, including the monthly CTX update to the CEO and senior leadership, all-hands materials, and business reviewsEnsure the GM is prepared for executive forums and that her attention is directed t...