Process Improvement Intern – Fall-Winter 2026 (Part-Time)

About the Role Join the Connected World of Assurant! We are seeking two (2) curious and analytical Process Improvement Interns to join our Operations team for Fall-Winter 2026.Our Operations team plays a critical role in supporting core processes, such as claims handling and premium processing, where the human and technology elements of our business come together to help our customers thrive in a connected world.As a Process Improvement Intern, you will help analyze how we operate today, identify inefficiencies and develop practical recommendations to improve our processes, ultimately helping us deliver an enhanced experience for our customers.This is a paid, non-exempt, part-time internship ($20.50 per hour / 20-25 hours per week).What You’ll Gain at AssurantHands-on experience working on real, high-impact projects, while building confidence in a hybrid work environmentOpportunity to build expertise in process mapping and problem-solving based on real operational challengesDevelopment of core business, analytical and communication skills through learning sessions, coaching, and ongoing feedbackFree access to thousands of on-demand Udemy courses to build new skills and support your professional growthExposure to cross-function and global collaboration with teams across different regionsCareer clarity and expansion of your professional networkExperience in a company culture that’s grounded in values, inspired by purpose and united by a vision of the connected futureWhat You’ll Do Map and document key processes and workflowsIdentify and analyze process inefficiencies (manual tasks, bottlenecks, rework)Prioritize high-impact improvement opportunities and support development of business casesDevelop and propose recommendations to enhance efficiency, including standardization and automation opportunities (conceptual)Present insights and recommendations to stakeholdersWhat to Expect from the ProgramWork on a meaningful, project-based assignment aligned with team goalsParticipate in regular check-ins, coaching, and learning sessionsBuild connections through networking opportunities with peers and leadersReceive feedback through midpoint and final evaluationsShowcase your impact in a final capstone presentationParticipate with peers in volunteering initiatives that support our communitiesQualifications Required Currently enrolled in a Bachelor’s or Master’s degree in Industrial Engineering, Operations Management, or a related field. Must be in your third year of study or above.Available to work 20-25 hours per week (hybrid) from August 3, 2026 to December 18, 2026 during standard business hours, with the possibility of extension for an additional academic trimester or semester.Process mapping and documentation skills (ability to translate complex workflows into clear visuals and narratives)Strong analytical and problem-solving skills, with a demonstrated passion for efficiency and continuous improvementCuriosity, adaptability ...