Trust Bank

Product Lead

SingaporeFull timeLeadPosted 21 days ago
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Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience.  You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.As a Product Lead, you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers.     Job Description     Reporting to the Business Head of Cards and Lending, you will be part of a multidisciplinary team and get to design, assist in developing and delivering one of our key revenues generating product propositions. As a Product Lead, you will own and grow our core Card and Lending products, crafting a unified value proposition that anticipates and fulfils customer needs, in line with the Bank’s mission to redefine banking through simplicity, transparency, and trust. You are a digital native with a natural intuition for design and technology, coupled with a strategic mindset. You are comfortable working in a fast-paced environment, get excited by solving complex problems and are happy to roll your sleeves up and get things done.     The Role Responsibility:   Own and evolve a flagship Cards & Lending product, including full P&L accountability   Define and execute a forward-looking product strategy, leveraging data, market trends, and emerging technologies (including AI)  Drive end-to-end product lifecycle management: acquisition, engagement, credit performance, and portfolio growth  Develop innovative product propositions grounded in deep customer insight and analytics   Identify and unlock new growth opportunities across customer and credit segments   Embed AI and data-driven decisioning into product features, operations, and customer journeys   Be the voice of the customer, translating complex needs into elegant, intuitive experiences   Work closely with Engineering, Data, Risk, and Operations to deliver seamless, high-quality journeys   Lead day-to-day execution while continuously experimenting, learning, and iterating    Role Specific Technical Competencies:   Skill  Target proficiency level  User Research  Core  Communication and Coordination across teams  Advanced   Product Analysis  Advanced  Product Development and Management   Advanced  Cards & Lending Operations and Technology  Core  Credit Risk Management   Advanced  Agile certification  Core    You’ll Fit Right in If You Are ...