Product Manager

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives.

This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.

Key Responsibilities

Strategic Product Management

• Define and communicate the product vision, strategy, and roadmap in alignment with company goals.

• Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation.

• Partner with stakeholders and customers to build compelling business cases for new initiatives.

• Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences.

Product Ownership & Execution

• Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility.

• Lead vendor integration selection, commercial negotiations and contracting.

• Work closely with engineering and UX teams to translate requirements into deliverables.

• Make day-to-day decisions on scope, prioritization, and trade-offs to ensure timely, high quality delivery.

• Serve as the voice of the customer in agile ceremonies, including PI planning, stand-ups, and reviews.

• Validate delivered features through acceptance criteria, user feedback, and testing. Lifecycle & Performance Management

• Manage the full product lifecycle, from ideation through launch and post-launch optimization.

• Define and track key performance indicators (KPIs) to assess product success.

• Identify areas for improvement and lead initiatives to enhance product performance.

• Serve as escalation point for vendor integration issues that cannot be resolved by operations teams.

Go-to-Market & Cross-Functional Readiness

• Partner with Marketing, Sales, Implementations, Operations and Client Support to ensure product...