Usbank

Product Manager - Healthcare Payments

Tempe AZFull timeManagerPosted 23 days ago
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 At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job DescriptionU.S. Bank is seeking a Product Manager to lead user-facing patient payment solutions within the Healthcare vertical. This role is responsible for driving the end-to-end product lifecycle, from strategy through execution, for applications that enable seamless, secure, and intuitive payment experiences for patients and healthcare providers.The Product Manager will serve as the primary owner of product strategy, roadmap, and backlog, driving cross-functional alignment while leveraging modern tools, including AI, to improve team effectiveness and product outcomes.This role requires a strong product-builder mindset, including the ability to rapidly validate ideas through prototyping, leverage AI-enabled workflows throughout the product lifecycle, and continuously iterate products in close partnership with Design and Engineering teams. The ideal candidate is comfortable operating in an AI-forward environment where experimentation, customer feedback, data, and rapid learning drive product decisions. Key ResponsibilitiesProduct Strategy & VisionDefine and drive the product vision, strategy, and roadmap aligned to U.S. Bank and Merchant Payment Services (MPS) prioritiesTranslate market trends, customer needs, and business objectives into clear product strategies and prioritized initiativesLeverage AI-enabled tools and insights to enhance decision-making, roadmap planning, and prioritizationServe as the voice of the customer, with a strong focus on usability and accessibilityEvaluate emerging AI capabilities and identify opportunities to improve customer experiences, operational efficiency, and product differentiationDevelop and test product hypotheses using customer research, analytics, prototypes, proofs of concept, and experimentation frameworks Product Discovery,...