Product Manager II

Overview We’re looking for a customer-centric Product Manager II who can translate customer needs and business objectives into impactful product solutions. This role requires a blend of strategic thinking, hands-on execution, and cross-functional leadership. The ideal candidate demonstrates strong ownership, proactively drives clarity in ambiguous situations, leverages data and customer insights to inform decisions, and consistently delivers results in a technical, AI-enabled environment.  You will work at the intersection of product, engineering, operations, customer-facing teams, payments, ERP ecosystems, and data to deliver scalable solutions, reduce friction in core workflows, and unlock value through analytics, automation, and emerging AI capabilities. This role requires strong analytical rigor, technical fluency, payments domain understanding, clear communication with key stakeholders and managers, and the ability to solve complex problems in a highly cross-functional setting with minimal oversight—always bringing insights, paths forward, and thoughtful recommendations.  What You’ll Do  Own & Execute with Precision  Own the end-to-end lifecycle for your product area—from discovery through delivery and continuous improvement  Break down ambiguous problems into clear, actionable plans with strong attention to detail  Drive execution across engineering, design, and operations with a bias for action and accountability  Be Proactive & Get Things Done  Anticipate risks, dependencies, and gaps early—proactively drive resolution without waiting for direction  Act as the connective tissue across teams to ensure nothing falls through the cracks  Communicate clearly with key stakeholders and managers on problems, insights, risks, and paths forward—always bringing recommendations to drive alignment and decisions  Ensure requirements are clearly documented, maintained, and kept up to date as scope, decisions, and dependencies evolve  Understand product planning cycles and proactively prepare and plan engineering and testing work across multiple domains to support timely, coordinated delivery  Operate with urgency in fast-moving environments, consistently pushing initiatives across the finish line  Leverage Data, Analytics & AI  Use quantitative and qualitative data to diagnose problems, validate hypotheses, and measure impact  Identify opportunities to leverage AI/ML or automation to improve customer experience, streamline operations, or drive smarter decision-making  Apply structured problem-solving to translate data insights into clear product actions and prioritization  Engage as a Technical Product Partner  Work closely with engineering teams on API-driven systems, integrations, and backend workflows  Translate business needs into clear technical requirements.  Partner with technical teams to break work into delivery plans, sequenc...