Product Manager (London)

PRODUCT MANAGER

We're hiring a Product Manager to help us build the future of automated document workflows at Heron. You'll own a product vertical end-to-end - from customer discovery to shipping features that eliminate hours of manual work for our customers every day. If you love talking to customers, shipping fast, and working at the intersection of AI and financial services, we'd love to hear from you.

THE OPPORTUNITY

Every day, thousands of small businesses apply for funding. A broker emails over a stack of bank statements, tax returns, and application forms - sometimes scanned, screenshotted or photographed on someone's phone. A team of underwriters then spends hours doing the same manual review, over and over, all day, out of a shared inbox. If they're slow, they lose the deal to a competitor.

Heron automates that manual work. We read the emails, classify the documents, extract and enrich the data, run evaluation rules, and push decision-ready output straight into the customer's CRM - in minutes, not hours. 150+ funders, brokers, fintechs and insurers use us in production today. We're growing fast, with customers pulling us into new problems and verticals faster than we can staff them.

We're hiring a Product Manager to take ownership of one of our core verticals. You'll talk to customers, define what to build, ship it with engineering, and measure whether it's working. You'll have real influence over the roadmap and the autonomy to make calls. This is a hands-on IC role - no layers between you and the problem.

WHAT YOU'LL DO

- Own a product vertical end-to-end: Run discovery, write specs, prioritize the backlog, and work with engineering to ship improvements that customers love

- Be the voice of the customer: Build deep relationships with customers in your vertical, run regular feedback sessions, and translate their pain points into product opportunities

- Ship and iterate: Move fast, measure impact, and iterate. We care about outcomes, no...