Product Operations Manager
ABOUT US
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
- Asking questions with a spirit of curiosity
- Giving feedback freely with candor & grace, welcoming it in return
- Displaying a passion for philanthropy and technology
- Serving with joy. Everyone is willing to make the coffee!
- Celebrating the wins & milestones of others
- Assuming good intent & demonstrating trust in others
- Pursuing relationships with people different from themselves & creates space to be human
Find our core values & more here https://virtuous.org/company/about/.
POSITION SUMMARY
Virtuous serves thousands of nonprofits, and every day those teams tell us something true about our product. It comes through support tickets, CSM conversations, sales calls, and the market talking about us. Turning that into a system, so that the voice of the customer is a first class input to what we build is one of the highest leverage jobs we have.
This role owns that loop for a product area. Signal comes in, and it leaves as clear, prioritized work that engineer...