OKX

Product & Strategy Director

Australia; Sydney, New South Wales, AustraliaFull timeDirectorPosted 19 days ago
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We're looking for a commercially-minded Product & Strategy Director to shape and grow the OKX product offering in Australia. This is not a traditional Product Manager role with ownership of engineering teams, sprint planning, or technical delivery. Instead, you’ll sit at the intersection of product strategy, customer engagement, and commercial growth, helping ensure our global product offering succeeds locally. You'll work closely with sophisticated traders, institutional customers, and global Product teams to understand customer needs, design solutions using the existing OKX product suite, and translate market opportunities into product requirements and business cases where new capabilities are needed. As the bridge between the Australian business and global Product teams, you'll influence product direction, drive successful launches, and lead the local Product & Strategy function to deliver exceptional customer outcomes and commercial growth.     What You’ll Be Doing Own the local product strategy, representing the needs of the Australian market and influencing global product priorities through customer insights, commercial opportunities, and market trends Develop a deep understanding of sophisticated trader and institutional customer workflows, trading strategies, pain points, and unmet needs to identify opportunities to improve customer experience, adoption, retention, and product engagement Partner directly with customers and internal stakeholders to understand complex use cases, identify product gaps, and represent the voice of the customer throughout product discussions Design practical customer solutions using the existing OKX product suite, and where required, translate customer requirements into clear product requirements, business cases, and feature proposals for global Product teams Own and drive local management of product and feature launches, including go-to-market planning, internal enablement, customer communications, and post-launch performance analysis Develop clear product positioning, messaging, educational content, and launch communications that help customers better understand and adopt our products Act as the primary liaison between Australian teams and global Product & Engineering t...