Production Coordinator

PRODUCTION COORDINATOR :

Statewide Remodeling Inc. seeks a dynamic, self-starting individual that demonstrates initiative and commitment as a Production Coordinator. The Production Coordinator will provide support and assist with the alignment of the department’s processes and solutions to effectively and efficiently meet Statewide business needs.

POSITION RESPONSIBILITIES:

- Logistical and labor coordination of all installation jobs.

· Serve as the primary point of contact for customers

- Communicate effectively with customers regarding material updates, scheduling. timelines, and any necessary preparations

- Answer incoming calls and customer inquiries.

- Act as a liaison between the Sales and Production teams.

- Coordinate with other departments as needed

- Monitor and maintain Excel spreadsheets with internal data

- Accurately document customer interactions, customer feedback and other information in CRM

- Other job-related duties as assigned.

QUALIFICATIONS:

- Strong time management and organizational skills with ability to multitask and prioritize.

- Ability to type 30 words per minute

- Basic Excel Skill

- Strong communication skills (written and verbal).

- 2+ years experience in a customer facing role. Experience in scheduling is preferred.

- Energetic and enthusiastic personality, with a patient and calming manner.

- Team player with the ability to take on more and grow with the role and company.

- H.S. Diploma/GED.

PHYSICAL REQUIREMENTS:

While performing duties of job, employee is occasionally required to move around, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work is performed in an office setting. While in the office, the noise level is moderat...