Professional Services Consultant

PROFESSIONAL SERVICES CONSULTANT (FRAUD SOLUTIONS)

at Sift (View all jobs https://sift.com/careers)

Remote - East Coast US

About the Team:

At Sift, our mission is to help businesses thrive and trust their customers through our innovative fraud detection and prevention solutions. We are a committed team of professionals driving the fight against online fraud and abuse, fostering a safer digital world. Our collaborative and inclusive workplace is a hub for creativity and innovation.

Job Description:

We are seeking a customer-focused Professional Services Consultant with expertise in fraud prevention and risk management to help customers successfully implement, optimize, and scale our fraud solutions.

This role combines fraud strategy, technical implementation, and customer consulting. You will work directly with merchants, fintechs, financial institutions, i-gaming and digital businesses to design fraud prevention programmes, guide solution deployments, and ensure customers achieve measurable business outcomes.

The ideal candidate has either:

- Experience implementing fraud prevention platforms at a leading fraud technology provider; or

- Hands-on experience as a Fraud Analyst, Fraud Operations Manager, Risk Analyst, or Fraud Strategy Professional responsible for managing fraud programmes.

You will act as a trusted advisor throughout the customer lifecycle, helping organisations reduce fraud losses, improve approval rates, streamline operations, and build effective risk strategies.

Key Responsibilities:

- Customer Implementation & Solution Delivery:

- Lead customer onboarding and implementation projects from discovery through go-live.

- Gather business, operational, and technical requirements to design effective fraud prevention solutions.

- Configure and optimize fraud workflows, rules, decisioning logic, risk thresholds, and case management processes.

- Partner with customer technical teams to support API integrations a...