CompuNet, Inc.

Project Coordinator, Telecommunications Service Delivery

Anchorage, WA 98028; SpokaneFull timePosted 19 days ago
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Why join CompuNet? CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed.  We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer. We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more. CompuNet is looking for a Project Coordinator to direct the successful delivery of Telecommunication projects, ensuring our vendors’ and related project work aligns with customer expectations, project goals, and CompuNet’s standards. As a Project Coordinator you will work with diverse set of stakeholders – including internal teams and external partners – while owning the key responsibilities of project set-up, project supervision, proactive communication, quality checks, and financial tracking. The ideal candidate is organized, customer-focused, and skilled at balancing the needs of multiple stakeholders in a fast-paced environment. Position Summary The Project Coordinator for Telecommunications Service Delivery is responsible for driving customer telecommunication projects from signed contract through successful service activation and revenue turn-up. This role serves as the primary coordinator between customers, telecommunications carriers, ISP partners, internal sales teams, engineering resources, and service delivery organizations to ensure internet, WAN, voice, and related telecommunications services are installed and activated as quickly and efficiently as possible. The ideal candidate possesses a strong understanding of telecommunications provisioning processes, carrier ordering procedures, circuit and voice delivery milestones, and customer implementation requirements. This individual proactively manages project timelines, identifies and removes delivery obstacles, escalates delays, and ensures all stakeholders remain informed throughout the service delivery lifecycle. Essential Duties & Responsibilities The Project Coordinator for Telecommunications Service Delivery will have dual reporting to the Senior Manager of Project Management and Director of Technology Advisory Services. They work closely with Sales, Service Portfolio, Partner Enablement, and Operations roles to ensure the successful delivery of projects. Project Coordination Demonstrate strong organizational skills by effectively coordinating and monitoring multiple projects across a diverse set of customers, industries, and geographies Complete recurring project coordination activities, including the ability to: ...