Project Manager
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleProject ManagerAbout your role:Reporting to the Programme Director and/or Programme Manager, the role of Project Manager is to lead the planning, governance and delivery of complex client projects and initiatives in support of specified business outcomes, while managing resources across multiple areas, and potentially third parties, to achieve agreed cost, time and quality objectives.The Project Manager is accountable for the overall progress, control and successful delivery of the project across the full lifecycle. The role provides leadership, structure and coordination across project workstreams, ensuring that scope, schedule, budget, risks, issues and dependencies are actively managed and aligned to programme objectives.Working closely with clients, senior stakeholders, internal Fiserv teams and external partners, the Project Manager acts as a central point of leadership across delivery activities, ensuring that projects are delivered in line with business, operational and technical requirements, and that stakeholders remain aligned throughout the project lifecycle.What you’ll do:Defining the project brief and delivery approach in alignment with client and programme objectives.Setting client expectations with respect to project deliverables, timelines, plans and governance.Establishing an appropriate project governance structure in line with the Fiserv programme/project methodology and governance framework.Supporting the client and sponsor in obtaining the necessary authorisations, approvals and sign-offs for the business case and key delivery decisions.Documenting the overall project approach, including phasing strategy, scope boundaries, assumptions and delivery options where applicable.Developing estimates for resources, costs and durations and, based on these, creating a high-level project schedule and requesting appropriate resources.Facilitating the development of all elements of the project plan, including scope, schedule, budget, change management, issues, risks, procurement, testing, training, communications and transition to BAU.Ensuring that all project impacts on business processes, operational readiness and business continuity are assessed and continually monitored throughout the project lifecycle.Coordinating cross-functional Fiserv teams, client stakeholders and third-party partners to ensure alignment on plans, deliverables, dependencies and milestones.Acting as a primary point of coordination for the project a...