Project Manager
What we're looking for: Humata Health Inc. is seeking a dynamic and results-driven Project Manager (PM) to join our Delivery team. As a Project Manager, you will play a pivotal role in ensuring the success and satisfaction of our healthcare clients by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving implementation efforts, adopting Humata products, retention/expansion, and overall satisfaction while promoting long-term partnerships.
Location: Hybrid - Orlando, Florida, US or Remote, US
Responsibilities
CUSTOMER IMPLEMENTATION & PROJECT MANAGEMENT
- Lead end-to-end implementation of Humata Health’s products, from planning through go-live and post-launch support.
- Demonstrate ownership of the team strategy for achieving project objectives, independently identifying and executing the steps necessary to meet milestones successfully.
- Own and maintain comprehensive project plans to track customer projects, deliverables, and key milestones.
- Identify and drive the necessary steps to successfully achieve project objectives, independently resolving project-impacting issues in a timely manner.
- Employ effective strategies for identifying and managing project dependencies, proactively mitigating potential delays, and ensuring alignment with internal teams and customers.
- Serve as the primary point of contact for clients and internal project teams during planning and implementation phases.
- Actively manage deliverables across planning, building, testing, and go-live to ensure successful deployments.
OPERATIONAL EXCELLENCE & EXECUTION
- Maintain accurate and current documentation related to project issues, risks, and tasks in Smartsheet or other project tracking tools.
- Implement a comprehensive communication plan for each project, ensuring relevant stakeholders are informed with timely updates.
- Send meeting summaries and next steps within one business day after i...