QA Engineer

About Metaforms

At Metaforms, we're redefining how market research gets done.

Our AI platform empowers the world's leading research agencies to scale 10x faster without compromising on quality. With AI Agents augmenting survey programming, data processing, and project management, we help customers like Dynata, Savanta, and Borderless Access deliver more projects with less effort.

- 1,000+ surveys processed on our platform every month

- Trusted by agencies serving Fortune 500 companies

- Rapid month-over-month growth across customers and volume

- $9M Series A raised to aggressively scale the team and product

The Role

We're hiring a QA Engineer to own the reliability, accuracy, and quality of our AI-powered research automation products.

QA at Metaforms is a different problem from testing standard SaaS. Our platform generates surveys, processes research data, and automates workflows where a subtle logic error can create real downstream cost for an agency and its clients. Output isn't always deterministic, edge cases hide in survey logic and data handoffs, and "looks fine" isn't the same as "correct."

You'll be the gatekeeper between QA and production — designing test plans, hunting edge cases, validating fixes, and running end-to-end checks on critical components so that every release ships clean. Your judgment on what to test, and how deeply, directly shapes the trust our customers place in the product.

What You'll Do

Test Design & Execution

- Design and maintain manual test plans for product features and workflows across the platform

- Identify edge cases and boundary values others miss, and translate them into detailed, reusable test cases

- Perform functional and regression testing for tickets, bug fixes, and enhancements

- Conduct end-to-end testing of critical components during QA → Production release cycles

Quality Operations

- Manually verify failed cases from automation test runs and separate real defects from flaky test...