Quality and Patient Safety Specialist
About The Oncology Institute (www.theoncologyinstitute.com): Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better. Join a mission-driven oncology practice where your expertise in quality and patient safety directly improves the lives of patients facing cancer. As a Quality & Patient Safety Specialist, you’ll play a critical role in advancing evidence-based care, reducing risk, and shaping a culture of continuous improvement and accountability. We offer the opportunity to collaborate with multidisciplinary teams, influence clinical outcomes through data-driven insights, and lead initiatives that enhance patient safety across the care continuum. You’ll be empowered to drive meaningful change, supported by leadership committed to excellence, innovation, and compassionate care. JOB PURPOSE AND SUMMARY: Champion TOI’s mission-driven culture, with a focus on demonstrating our Core Values: Unwavering Integrity, Strive for Excellence, Genuine Empathy, and Better Together. In collaboration with the clinical quality and patient safety team, this role will recommend, develop, and implement various initiatives focused on enhancing the quality of care for TOI patients. ESSENTIAL DUTIES AND RESPONSBILITIES: Under the general direction of the Quality Manager, the Quality & Patient Safety Improvement Specialist is responsible for leading quality improvement and patient safety projects that drive improved patient outcomes. This role will be traveling up to 50%; time will be split between working remotely, and traveling to our clinics for site visits. Lead clinical quality improvement projects to close gaps in care for TOI patient population (i.e., tracking preventive screenings). Strong project management skills. Support TOI patient safety efforts: review adverse event reports to determine severity level, perform root cause analysis, and collaborate with patient care team to review/revise protocols. Perform routine site audits to ensure TOI clinics are carrying out patient safety best practices. Work on ASCO QOPI quality measures with our ASCO QOPI Quality Nursing Specialist Develop education and training materials for nursing team. Train providers and staff in patient safety and quality improvement tools and practices. Regularly review quality measures and project performance with Quality Management team, TOI Providers, Operations, and other key stakehol...