Regional Operations & Fleet Expansion Manager

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

WHO WE ARE

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

JOB OVERVIEW

The Regional Operations & Fleet Expansion Manager is responsible for leading field operations, fleet performance, and market expansion initiatives while developing high-performing operational teams. This role provides direct leadership to operations and fleet personnel, oversees day-to-day execution of autonomous robot operations, and manages the successful launch and scaling of new markets.

Reporting to the Director of Operations, this position serves as the primary operational leader responsible for ensuring fleet reliability, regulatory compliance, operational readiness, and service excellence. The role partners closely with Engineering, Product, Fleet Management, Policy, Mapping, Business Development, Hardware, Finance, Legal, and Supply Chain to deliver safe, scalable, and efficient autonomous delivery operations.

JOB DUTIES

• Lead daily operations supporting commercial delivery services and autonomous robot deployments.

• Oversee ...