Regional Operations Manager
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.With our rapid growth and commitment to operational excellence, Success Academy Charter Schools is seeking innovative Regional Operations Managers (ROM) who understand that the foundation of great schooling starts with ensuring each of our schools are a joyful environment that promotes learning through seamless operations. The ROM is critical to Success Academy’s mission to build world-class K-12 public schools in NYC while advocating to change policies that prevent children from accessing excellent educational experiences. The ROM will manage a cohort of school-based operations teams to continuously improve and deliver high-quality operational standards for their school. The ROM is a member of the network Operations Management Team, reporting to the Operations Management Lead. At Success Academy, we invest in talent development, supporting our staff to grow in their careers and expand their impact in service of our school communities and dual mission. As such, we require a 3-year commitment for all Regional Operations Manager candidates. Responsibilities: Strategic Leadership and Network Integration System Innovation: Develop, codify and refine high-impact operational priorities, policies and procedures. Data-Driven Advocacy: Serve as the primary liaison between school operations and the network to analyze regional trends, identify systemic roadblocks, and implement sustainable solutions that increase efficiency across the portfolio. Collaboration: Partner closely with Principals to integrate operational strategies that directly support their academic vision and drive superior learning outcomes. Regional Talent & Performance Management Managerial Oversight: Lead the full talent lifecycle for all school-based Business Operations Managers, including strategic hiring, onboarding, rigorous management, and performance evaluation. Organizational Growth: Design and execute comprehensive engagement and training plans to maximize staff retention and create a robust internal leadership pipeline. Performance Accountability: Manage end-to-end school operations through a team of BOMs, ensuring every site consistently meets or exceeds key operational performance indicators (KPIs) and goals. Operational Excellence & Stewardship Regional Standards: Enforce network-wide standards for safety, aesthetics...