Relationship Associate
Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. In your Relationship Associate role, you will become a trusted advisor, influence customer outcomes, and play a key role in our Queensland team.In your new role, you'll be the face of our business within a portfolio of key employer partners, helping to grow participation in our salary packaging and novated leasing programs through education, engagement and strategic relationship management.This is a role for someone who loves variety, enjoys autonomy, and is motivated by building long-term partnerships that deliver real value.Here’s how you will make a difference in this role… You'll work closely with our Relationship Managers and internal teams to develop and execute engagement strategies across your portfolio. Every day will be different.At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include: Build and nurture strong relationships with key employer contacts and strategic partners with our existing Charity, Health, Not for Profit, Corporate and Mining customersDeliver engaging education sessions and presentations to employees.Identify new opportunities to increase program participation and generate quality leads.Coordinate onsite marketing activities, sponsorships, events and awareness campaigns.Develop networks that maximise access to employees through digital and face-to-face channels.Collaborate with Marketing, Client Relationship teams and Business Development Managers to execute strategic initiatives.Champion the voice of your customers by providing valuable feedback that enhances service delivery.Monitor, report and celebrate the success of your portfolio while continually looking for ways to improve customer engagement.To be considered for this role you will have: You're someone who knows how to build trust quickly. You're confident presenting to groups, comfortable managing multiple priorities, and love finding creative ways to engage customers.Outstanding relationship-building and stakeholder management skills.Confidence presenting to both small and large audiences.Strong communication and influencing abilities.A proactive, solutions-focused mindset.Excellent planning, organisation and time management skills.High attention to detail and the ability to manage competing priorities.Resilience, initiative and a passion for delivering exceptional customer experiences.A current unrestricted clean driver's licence.Ability to travel by plane for 1 week every 3 to 4 weeks to far north Queensland or inter-state to another MMS office location, most likely Chatswood (Sydney.)Experience in salary packaging, novated leasing, financial services or a...