Relationship Manager

Permanent RoleHybrid Ways of Working Sydney Based We're REA   With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.  Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.  Where the team fits in The Relationship Manager works in a cross functional team known as a HIVE which consists of members who manage Specialist Sales, Success and Support. To our customers, you are their trusted advisor that facilitates connection with the right team at the right time to help their business thrive.To the wider Sales team, you are the person that skilfully brings them in on an opportunity at the right moment. You feel like you are winning when our customers are happy as you’re handing over quality leads to the right people at the right time.When you join the Sales team within the Customer Group you join a wider group of folk representing product, IT, sales and marketing, supported by PR, communications, HR, finance, legal – all the people you need to create products our consumers love and customers value.With realestate.com.au being the number one destination for people interested in property in Australia, as you can imagine - the group of legends working on our little red house are very passionate about what they do.What the role is all about Manage and maintain relationships with a mix of tiered customers in a defined market or region, ensuring their needs are met. Identify customer needs and growth opportunities, engage and introduce relevant Hive team members to action.Grow revenue through product upgrades and maintain 100% product retention.Drive product and feature usage through quarterly business reviews and connecting customers with Customer Success. Maintain strong relationships with Hive team members across Specialist Sales, Customer Success, Customer Support and Sales Support.Drive a strategic portfolio and territory plan with Hive team engagement.Maintain and grow depth of relationship with key customers and execute effective customer engagement programs.Who we’re looking for Someone who can build, manage and efficiently convert their own pipeline of opportunities within SalesforceSomeome with a proven track record of business development and sales skills – We are looking for hunters who chase targetsYou are curious and a connectorCan build relationships quicklyYou will know the importance of building relationships fast with internal stakeholders as well as customersYou will be...