Relief, Front of House & Security Brand Ambassador, STARS

Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: https://www.securitas.uk.com/services/on-site/stars/ We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS permanent relief team. Working for our high-profile clients in Luton, Milton Keynes & Northampton areas.STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.36 hours per weekHourly Rate - Site DependantResponsibilities:Meet and greet all staff, visitors and contractors in a professional and personable mannerDeliver a consistently high-end customer focused experienceEmbody a high-performance approach and encourage colleagues to do the sameEnsure the workplace (reception, lobby, office, etc.) is visually of a high standardWork closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and workAssist in emergency situationsProvide timely and accurate informationRespond appropriately to varying and fast changing prioritiesBuild strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of bothPatrollingData monitoringGeneral Security duties Essential criteria:British National, (No-dual nationality)SC clearance required - we will assist to gain5 year checkable historyExceptional Customer service skillsComputer literatePlease only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation. Essential SkillsHighest quality personal appearanceFlexible, professional and adept at working under pressureOutstanding written, verbal and oral communicatio...