Renewal Strategy & Operations Manager

About Rubrik Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. About the Team Rubrik's Renewal Strategy & Operations team protects one of the most valuable, fastest-compounding assets in enterprise software: $1.57 billion in subscription ARR, growing 32% year-over-year. Every one of those dollars sitsinside a renewal contract - which means protecting and compounding that ARR is one of the highest-leverage jobs in the company. Renewal Strategy & Operations is the team that builds the operating system for that asset. We sit at the intersection of commercial strategy, systems, and execution, and we are genuinely in a 0-to-1 build phase - the forecasting models, governance frameworks, quoting infrastructure, and playbooks that will run this business at 2x today's scale don't fully exist yet. That's the work: you will be designing the machine. You'll bring a strategic voice that understands renewals as a business - thinking in terms of root cause, leverage points, and scalable systems. You'll partner directly with Sales, Finance, Deal Desk, Product, and IT leaders, and your fingerprints will be on the foundation this function runs on for years. What You'll Do Be a strategic partner to the business Act as a direct strategic and analytical partner to the Senior Director, translating renewal metrics (ARR retention, churn, NRR/GRR, pipeline coverage) into a narrative leadership can act on. Shape how the business talks about renewals in QBRs, and leadership reviews: what matters, why, and what we're doing about it. Architect the systems this business will run on Take end-to-end ownership of how renewal workflows, forecasting models, and quoting frameworks are designed - not just monitored - including multi-year, co-term, and mid-term expansion structures built to maximize ARR retention at scale. Build the playbooks, governance frameworks, and standard operating procedures that don't exist yet, with an eye toward what this function needs to look like in two years, not just this quarter. Own governance and quality as a system, not a checklist Run quote governance and data quality as a discipline: root-causing discrepancies across CRM and renewal systems and building the controls that prevent them from recurring. Partner with IT and RevOps to define what the systems and automation should actually do, rather than reacting to what they currently do. Lead cross-functionally, with real ownership Be the primary liaison between Renewals Operations and BI/Data te...