Repair Technician

Job Summary:**Please Note: This is a long-term contract opportunity**As a Computer Repair Technician within the K–12 area, you will be responsible for diagnosing and repairing hardware and software issues on various Chromebooks. This role utilizes core skills in hand tools, equipment repair, analysis, and troubleshooting while maintaining quality and production standards.What You Will Do:Accurately review customer work orders and carefully assess user-reported computer issues to identify and resolve problemsTest and evaluate customer device needs to determine appropriate repairsPerform electronic device repairs, including hardware and software troubleshootingTroubleshoot customer hardware or software issues while ensuring proper procedures are followedSet up, repair, or replace computer hardware and associated devices as neededFollow all QC standards, ensuring each device is reviewed per customer request and meets required quality checksRemain flexible with internal movement across K–12 teams to support training on multiple device types and stay current with OEM requirementsMeet established production goals while consistently upholding QC standardsWhat We Expect of You:Excellent written and verbal communication skillsStrong attention to detailExperience as a computer technician or in a similar IT roleStrong analytical and problem-solving skillsAbility to diagnose and resolve technical issues effectivelyTime management and organizational skillsAbility to prioritize tasks and work efficiently in a production-focused environmentDemonstrated ability to lift up to 50 lbs.Stand, bend, lift, walk and carry products in any combination for up to 8 hours at a time.History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.Comfort working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise form conveyors and forklifts.Pay range: $15/HR – $19/HR depending on experience and skill set.CDW is committed to being an AI-fluent organizationWe’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI min...