Research Strategy Lead - Pre Sales

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises

Market research buyers care about insight quality, methodological rigor, and the credibility of who’s delivering it. Winning VP-level insights leaders at CPG, healthcare, and financial services firms takes someone who has sat on their side of the table.

As a Research Strategy Lead, you’re the research authority in our most important deals. You join early conversations with research-native buyers, lead the methodological discussion, and help them picture what their practice looks like with Outset and AI moderation. You’re the human credibility layer that earns the technology the right to be evaluated on its merits.

Responsibilities

- Partner with Account Executives in early-stage meetings as the research expert, leading the methodology conversation and building trust with senior insights buyers.

- Run demos and discovery that show, credibly, how rigorous research gets done with AI moderation — and where Outset fits a buyer’s real workflow.

- Scope and shepherd pilots from kickoff to delivery, owning output quality to a standard that holds...