Revenue Strategy & Operations Lead

WHO WE ARE

Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.

At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.

Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.

We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.

ABOUT THE ROLE

This is the first dedicated Revenue Strategy & Operations hire at Serval and a critical priority for the go-to-market team.

You will lead strategy and operations for Sales leadership: the person who helps run the business day to day and makes the sales team measurably more productive. You will identify the strategic levers needed to accelerate growth, drive the execution to get there, and spot and address the gaps months before they materialize.

WHAT YOU'LL DO

Set strategic direction and drive execution

• Partner with Sales leadership to identify the highest-leverage growth levers (segment focus, coverage model, new motions) and build...