Robot Delivery Specialist
As a Robot Delivery Specialist, you’ll be on the front lines of Coco’s 24/7 operation—helping prepare, deploy, retrieve, and maintain our delivery robots. Whether you're supporting the early morning rush, an evening handoff, or a late-night recovery, your role is critical to ensuring every robot and delivery runs smoothly.
You’ll transport robots to merchant partners, perform basic maintenance, and even complete in-person deliveries when necessary. Your ability to move fast, solve problems, and follow clear procedures will keep the operation running at full speed.
A DAY IN THE LIFE
- Prepare and transport robots to partner hubs for operational shifts
- Respond to robot retrieval calls and ensure quick turnaround of out-of-service units
- Charge, clean, and perform visual and basic functional checks on all robots
- Complete hand deliveries to customers when robots can’t finish a route
- Follow structured SOPs using the Field Ops App to track work and report issues
- Communicate regularly with the central ops and hardware teams
- Maintain professionalism and deliver high-quality service to customers and merchant partners
KEY RESPONSIBILITIES
- Support daily robot launch and takedown across shifts
- Ensure robots are charged, clean, and cosmetically sound
- Perform basic mechanical/electrical checks or troubleshooting
- Provide last-mile support through direct delivery, when needed
- Participate in setup and expansion of robot hubs
- Execute daily tasks assigned via the Field Operations App
- Follow proper protocols, ensure documentation, and escalate issues appropriately
SCHEDULE OPTIONS
- Full-Time: 5+ shifts per week, rotating weekends
- Part-Time: 2–4 shifts per week, flexible hours based on availability
- Shift Coverage needs:
- Mid Shift: 11:00 AM – 7:30 PM
- PM Shift: 6:00 PM – 2:30 AM
- Overnight Shift: 12:30 AM – 9:00 AM
BASIC QUALIFICATIONS
- Valid driver’s license
- Comfortable driving pickup trucks or large vans
- Ability to lift 60+ lbs regularly
- Prior work experience in a hands-on, operational, or logistics role
- Proficient with smartphone apps and mobile communication tools
- Flexible availability for a variety of shifts (including holidays/weekends)
- Mechanically inclined (robot/electrical/equipment familiarity a plus but not required)
ABOUT THE TEAM
We’re a close-knit, high-energy team driven by collaboration and a shared mission. Whether you’re working in the field, supporting the backend, or managing a fleet launch, you’ll be surrounded by people who take pride in pushing technology forward and delivering excellent service. At Coco, we move fast, work smart, and have fun doing it.