‎ConnectWise

Sales Engineer

Sydney, AustraliaFull timePosted 19 days ago
Apply on ‎ConnectWise →

Sign into see who you know at ‎ConnectWise.

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!    Must have skills -:  Strong MSP background preferred, either within an MSP or a vendor supporting MSPs. Pre-sales / sales engineering experience with demos and proofs-of-concept. Business management expertise, including PSA, ticketing, and sales operations.   General Summary:The Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services, all the way to implementation and onboarding. Essential Duties & Responsibilities:• Provides support to the Sales team(s), with a high attention to detail• Researches, analyzes, and documents findings• Researches and presents reports showing potential customers the cost benefit of purchasing company products or services• Provides technical training to clients and communicates customer feedback for future product development developments• Represents both technical and functional aspects of our suite of products/services and proposes how These benefits prospective customers • Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations • Executes proof of concepts with prospects at both a technical and business level to show value • Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value • Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments • Prepares, researches, and provides input into technical RFPs/RFQs • Acts as a key point of contact for cross-functional teams to provide product knowle...