Sales Operations and Enablement Specialist
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior Associate Sales Operations and Enablement Specialist is a developing subject matter expert, accountable for providing detailed support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.This role contributes to the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.Key responsibilities:Contributes to gathering data and conducting analysis of company sales and profitability.Proactively supports the development of methods for measuring company sales performance.Supports the examination of sales processes, programs, and systems to minimize costs and improve customer satisfaction.Facilitates sharing of reports and sales data between sales, marketing, and other departments.Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms.Contributes to the implementation by sales forecasting by analyzing past data and trends to forecast future sales.Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.Proactively supports the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.Contributes to the preparation of monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.Works with sales team and management on pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.Proactively supports the onboarding of new sales team members on all toolsets and processes.Plays a pivotal role in increasing sales team productivity directly by contributing to the efficiency of sales processes.Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.To thrive in this role, you need to have:Developing understanding of the vast range of IT operations and service offerings.Demonstrable knowledge and understanding of IT industry environment and business needs.Developing business and commercial acumen.Ability to collaborate and interact professionally and to build sound working relationships.Developing knowledge of the client environment.Developing understanding of the relevant sales environments and ...