Veeam Software

Sales Systems Engineer – SecuritiAI

Costa RicaFull timePosted 9 days ago
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. Sales Systems Engineer III – SecuritiAI About the Role The Sales Systems Engineer III – Securiti AI provides technical expertise to support the renewal and retention motion for Veeam's Securiti AI (DSPM) portfolio. This role partners closely with Renewal Account Managers to inform, educate, and influence customers and internal teams on the value and technical fit of Securiti AI solutions within their existing environment. The role blends deep security/data protection knowledge with a post-sales, customer-retention mindset, helping ensure customers realize ongoing value from their Securiti AI investment and positioning the account for renewal and expansion. What You'll Do Serve as the technical point of contact for Securiti AI customers throughout the renewal lifecycle, supporting technical sales cycles for renewal and expansion. Deliver customer presentations, demonstrations, and remote configuration/health reviews to confirm the solution is delivering expected value ahead of renewal. Consult with customers on data discovery, posture management, data access and governance, and compliance use cases, translating business objectives into clear technical requirements and outcomes. Transform product-based selling into customer-centric problem-solving, mapping technical work to business outcomes in renewal and expansion conversations. Collaborate with Renewal Account Managers to identify upsell and cross-sell opportunities within the Securiti AI portfolio. Coordinate with Support, Licensing, and Product Management, providing structured customer feedback. Organize work efficiently using Salesforce.com for account tracking, technical notes, and process management, working effectively and autonomously in a remote environment. Maintain working knowledge of DSPM frameworks, data privacy/security standards, and new Securiti AI and Veeam product releases. Demonstrate strong written and oral communication skills while building and maintaining trusted customer relationships. What You'll Bring Minimum of 2-4 years of experience in solution sales, technical presales, post-sales, or technical support. Knowledge of security and compliance frameworks such as GDPR, ISO 27001, SOC 2, NIST, HIPAA, or similar. Familiarity with cloud platforms (AWS, Azure, or GCP) and basic DSPM concepts (data discovery, data access and governance...