Spinnaker Support

SAP Solution Consultant

Remote South AfricaFull timePosted 20 days ago
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Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware. Spinnaker Support has an immediate opening for a Solutions Consultant (SC) to join our team in South Africa. The primary focus of a SC is to work collaboratively with the Spinnaker Support Account Executives during the opportunity/prospect development process, acting as the technical and security subject matter expert on a core set of Spinnaker Support product and service offerings. The SC will advocate our technical capabilities, security solution, value proposition, and the service benefits to our partners, prospects and internal sales force alike. This SC will primarily participate in the sales process through prospect technical landscape and spend analysis, technical solution development and associated initial costing efforts, while acting as the subject matter expert that addresses all technical concerns. This role will support both third party support and managed services sales pursuits. RESPONSIBILITIES This is an exciting and broad role where your voice will be at the forefront in shaping how we help our clients. It is a consultative advisory role that enables our customers to translate their technical stack into solutions. You will be working with experienced professionals who have worked, in majority of cases, for over 20+ years with SAP technology and with a team adept at problem solving with a customer centric approach to service delivery. You will gain bespoke insights into our customers, their requirements and learn how third-party support is an enabler for our customers to fulfil their business transformations well into the 2040's. There is scope for you to learn additional verticals and enhance your sales and presentational capabilities in a growing industry that now has significant recognition from industry commentators You will advise our customers on their journey of understanding alternate methods of support, based on your experience and practice or awareness of the deployment, management, and updates for the SAP ERP stack (any exposure to Oracle, VMware is a bonus). You will help frame stories and interpret technology challenges into real business solutions and outcomes. You will heavily participate in and contribute to the commercial aspects of the solution by drafting support spend estimates and cost prediction models. You will play a key role in driv...