Scheduling Specialist

Job Title: Scheduling Specialist (Remote – Philippines Based)

Reports to: Director of Operations

Location: Remote (Philippines)

Employment Type: Full-Time

Salary: $6-$8 per hour

Shift: 6:00 AM – 2:00 PM U.S. Eastern Time

- 6:00 PM – 2:00 AM Philippines Time during U.S. Daylight Saving Time

- 7:00 PM – 3:00 AM Philippines Time during U.S. Standard Time

Position Overview

We're seeking a proactive and detail-oriented Scheduler to join our team and support the day-to-day creation, maintenance, and adjustment of therapy schedules across ANNA’s clinics. In this role, you will be responsible for building accurate daily and weekly schedules, responding to real‑time changes, and ensuring consistent client coverage while supporting fair staff utilization and operational guidelines.

The Scheduler plays a critical role in coordinating schedules across multiple systems, collaborating closely with Clinical Directors and clinical team members, and ensuring schedules reflect staff availability, client needs, and clinic priorities. Success in this role requires strong attention to detail, sound judgment in fast‑changing situations, and clear, professional communication

This is a fully remote position based in the Philippines. The role requires full-time availability during U.S. Eastern Time hours.

Key Responsibilities

Schedule Development & Management

- Create, maintain, and finalize daily and weekly clinic schedules to ensure full client coverage and appropriate staff utilization.

- Build schedules using Excel and Lumary, ensuring accuracy and alignment across all systems.

- Post finalized schedules within established deadlines and communicate updates promptly to clinic teams.

- Anchor scheduling decisions to staff availability, client needs, and clinic operational requirements in collaboration with the Clinical Director.

- Schedule observations with new BT trainees during orientation weeks.

Respond to Changes

- Monitor the texting dashboard in Luma...