Senior Account Executive - Austria & Switzerland (m/f/d)
Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organisations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we’re showing that enterprise software can be easy to use, quick to deliver value, and built for people. At Freshworks, you’ll be part of a global team that values collaboration, curiosity, and impact. Together, we’ll create growth: for our customers, our company, and for you. As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the ACH region (Austria & Switzerland). In this role you will advocate our Employee Experience product line, Freshservice, targeted mainly at mid-market clients. As a brand ambassador you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented.Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualification. You will be partially responsible for helping your team of BDRs become successful. Your role and responsibilities:Along with your manager, define and execute sales action plans to meet predefined goals in the region, and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunitiesBuild, develop and manage your sales pipelineCommunicate constantly with other departments such as the marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processesUse and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goalsProvide regular reporting of pipeline and forecasting to the Sales ManagerTravel to customer locations and customer focused events regularlyEducate yourself to become an expert in SaaS products, CRM systems, and our product suite Minimum 3 years of sales experience; preferably in an inside/field sales role in a high-velocity software sales environment. Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageousShowed consistent overachievement of sales goals in a large geographic territory selling a technical productHighly motivated, with a driven personality and a positive attitude towards sales and CRM productsHigh degree of customer orientation, communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support themCustomer-oriented, extraordinary communication skills, eagerness to learn and consultancy skills in order to understand our customers...